Over
the years, developments in operational efficiency and patient care standards
have enormously transformed how healthcare institutions function. This is true
in the case of both patients and medical professionals. A healthcare provider
like hospital, clinic or diagnostic lab will consist of expensive medical
equipment, inner wards, medicines inventory, etc. It is paramount for a
hospital to restrict access of unauthorized persons to these areas. This is
possible through the installation of access control devices across multiple
zones inside a medical facility.
Integrated security management and visitor management
systems can help hospital administrators to manage operations at multiple sites
on a single dashboard. Let's consider a hospital, where a lot of resources are
required to monitor all patients in wards in a one to one manner. Palmetto
Hospital in Columbia has introduced the Telesitter program, where a one on one
patient sitter is replaced by a device. This is a Wi-Fi enabled device equipped
with a microphone, camera, and speakers. The footages are accessible from the
monitor room, from where the observers can alert the nurses as and when there
is any necessity. Few hospitals also have infant protection systems in place
where the mother and infant are connected using RFID tags. This helps avoid
errors like accidental switching and abduction of newborn babies caused due to
manual methods.
Highly developed countries like the United States have a
centralized database of patient records through which doctors can cautiously
treat patients by knowing his/her medical history along with their insurance
details. This system comes handy especially in cases of emergency. It also
makes consequent visits seamless and efficient.
Along with visitor management, data breach has also
become a daunting issue for hospitals. Healthcare institutions are striving
hard to overcome this vulnerability. This has led to the need for a balance
between patient data security and productivity. Studies have proven that
automation in the field of healthcare services like RPA (Robotic Process
Automation) can increase referral rate, decrease acquisition cost and also
increase revenue. Automation in every aspect of the healthcare provider’s value
chain can revolutionize the service into world-class quality.
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